Hodder & Stoughton’s policy is to act in accordance with current legislation and to meet current best practice on the internet with regard to our use and handling of personal data.  Our aim is to be responsible, relevant and secure when using your personal data.

Collection and use of personal data

We may need to know your personal details including your name, address and email address to provide you with information or reply to your queries.  We may also collect and process data about you if you purchase any books through Hodder & Stoughton and/or if you enter any competition run by or in association with Hodder & Stoughton. 

We may use such personal data to provide you with details of matters that we feel may be of interest or use to you.  You can opt out of receiving further information of this nature from Hodder & Stoughton by sending an email with the subject NO INFORMATION to websiteadministrator@hodder.co.uk

On our public website, we do not log personal data via cookies, and we do not link any of your personal data with third parties to build our customer demographics.

Sharing personal data

We do not give out any of your personal information to third parties except as set out below.

We reserve the right to release personal data when we believe that release is appropriate in order to comply with the law, or to enforce our terms and conditions, or to protect the rights, property, or safety of Hodder & Stoughton, our group companies, our customers, or other third parties.

We do not sell personal data about our customers to third parties.  However, we may release personal data if we acquire any new businesses and/or sell all or part of our business. 

Protection of personal data

We will take all reasonable precautions to ensure that all the personal data that you have submitted via the website remains confidential. As required by the Data Protection Act 1998 we have strict security procedures regarding the storage and disclosure of personal data. Hodder & Stoughton (www.hodder.co.uk) is a secure site with firewall protection, and all commerce via the site is protected using 128-bit SSL encryption.

Your rights and responsibilities

You have the right to access the personal data which we hold about you and to have any errors corrected. 

It is your responsibility to ensure that we have correct contact information.  This will enable us to provide you with the best service possible.

If at any time you wish your personal data to be completely removed from all our systems, or if you just want to update any personal data we have about you, please send an email to websiteadministrator@hodder.co.uk or write to the address below.

Privacy Support

Please contact us by any means if you are in any way unhappy and we are sure we can resolve any problems or issues you may have.  If you are not satisfied with our response you may wish to contact the Information Commissioner at www.ico.gov.uk

Hodder & Stoughton
338 Euston Road
London
NW1 3BH

Company number: 651692

A member of Hachette UK

Tel: 020 7873 6000
Fax: 020 7873 6024